Privacy Policy

プライバシーポリシー

Last updated: 12 Feb 2026

1. Introduction

Chabashira (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://chabashira.kyoto.jp

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

  • Place an order

  • Submit a contact form

  • Submit a business or wholesale enquiry

  • Subscribe to communications

  • Contact us via WhatsApp

We may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company name (for business enquiries)

  • Payment details (processed securely via third-party providers)

B. Technical Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring URLs

This information is collected through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to enquiries

  • Manage wholesale and collaboration requests

  • Improve website performance

  • Analyze user behavior

  • Send transactional communications

  • Comply with legal obligations

We do not sell or rent your personal data.

4. Payment Processing

Payments are processed securely through third-party payment providers (e.g., Stripe, PayPal, FPX, or other gateways in use).

We do not store full credit card information on our servers.

Payment providers process your data in accordance with their own privacy policies.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Enable essential site functionality

  • Analyze traffic and performance

  • Support marketing and remarketing (if applicable)

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Google Analytics & Third-Party Services

We may use:

  • Google Analytics

  • Social media integrations

  • Advertising pixels (if applicable)

These services may collect anonymized usage data.

You can opt out of Google Analytics tracking via Google’s opt-out tools.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

When no longer required, data is securely deleted.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

  • SSL encryption

  • Secure hosting environment

  • Restricted administrative access

However, no system can guarantee complete security.

9. International Users

Our website may be accessed globally.

By using our website, you understand that your information may be transferred and processed outside your country of residence.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Object to processing

To exercise these rights, please contact us at:

chabashira.ye@gmail.com

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

For privacy-related enquiries, please contact:

Chabashira Tea Roastery

Website: https://chabashira.kyoto.jp

Email: chabashira.ye@gmail.com